What
Your Hands Have To Say
By
Jeffrey M. Bowen
When someone says, “Let me see your hands,” it may remind you
of your mom when she wanted to make sure you had washed up before dinner. Or
you think of the times you raised your hand to vote or to affirm an oath. In
fact, we depend on our hands for an endless variety of reasons.
Your hands can help you
clarify what others are saying as well as your own intentions. As nonverbal
clues to your emotions and dispositions, look no further than what your hands
say about you.
As a high school student years ago, I competed in “original
oratory”. My coaches insisted on my
using an array of gestures to get my message across. They were very right. Rehearsed beforehand, the strategy worked
beautifully if my gestures matched the inflections and cadence of my talk. Somehow
the hand movements helped me maintain eye contact, and to speak out more
clearly and confidently.
Many decades later, as a school administrator, I was invited
to judge original speeches delivered by student members of Future Farmers of
America. Those few who instinctively
gestured as they spoke obviously knew their topic and felt confident and
passionate about it. Unfortunately, when other students came to address our
school board on some issue, they usually looked down, mumbled, and held onto
their papers for dear life.
Besides convincing me that every student deserves the
opportunity to learn public speaking, these experiences made me realize that
using one’s hands will add excellent value to one’s speech and personal
presence.
To make what we say more memorable, according to applied
research by the Max Planck Institute, we should emphasize certain “beat”
gestures while speaking. Five distinct
kinds of gestures were identified:
pointing at something or someone, mimicking an action, expressing an
abstract concept, symbolic gestures (we all know what that middle finger
means), and motor gestures to reinforce the stressed syllables (the beat) of
what we are saying.
When words were matched with beat gestures, listeners were 20
percent more likely to hear and remember the words being spoken. When there was
a deliberate mismatch, listeners were 40 percent more likely to misunderstand
or misremember what was said.
As humans we are truly fortunate to have such adaptable
appendages, including how expressive our fingers can be. Lately we have been tv
streaming the show “Wednesday,” which features a colorfully creepy adolescent
girl whose constant rescuer is a disconnected “Hand”. There is no end to what that hand can
communicate and pull off by relying on the eloquent signals sent by his
fingers.
We are mesmerized by the tactile messages sent by hands.
Consider the impact of touching others. When you gently touch someone as you
speak to them, the message and the affection come across far more effectively
than speaking from a distance.
A handshake carries many meanings (dating back to the 9th
century B.C.E.). It may be a greeting, congratulations, or it may convey
peaceful intentions or agreements between countries. Customs vary by culture.
My experience suggests that using the right hand is expected and the strength
of the grip is a measure of personality. When greeting one another, individuals
who avoid handshakes altogether risk being viewed as unwelcoming and
unappealing.
Employers place a high priority on hires who bring strong oral
communication skills to the job. Surveys
have shown that experience in public speaking often outweighs problem solving
and critical thinking. When I interviewed candidates, I used to watch how they
presented their hands.
None of all this is mysterious. Hearing and seeing go
together. Hand gestures are a valuable
cognitive and emotional asset. They represent fluency without a word being
said.
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